Contact Us
Our dedicated support team is available to assist you with any enquiries regarding your gaming experience. We are committed to providing prompt, professional assistance in accordance with New Zealand gambling regulations and responsible gaming practices.
Customer Support Channels
Multiple communication options are available to ensure you receive timely assistance. Our support representatives are trained to handle various enquiries including account management, payment processing, technical issues, and responsible gambling concerns.
| Contact Method | Availability | Response Time |
| Live Chat | 24/7 | Immediate |
| 24/7 | Within 24 hours | |
| Phone | 9AM-11PM NZST | Immediate |
Email: [email protected]
Phone: 0800 742 888
- Prepare your account details before contacting support
- Clearly describe your enquiry or technical issue
- Include relevant screenshots for technical problems
- Reference any transaction numbers for payment enquiries
All communications are handled confidentially and in compliance with New Zealand privacy legislation.
